We are currently looking for an experienced Renewals Consultant to join and support the team in Pimlico.
This is an ideal opportunity for someone with exceptional customer service experience to join a fast paced team. Experience in lettings would be advantageous.
Responsibilties:
- Facilitate tenancy renewals across our complete property portfolio covering Hamptons extensive network of Lettings Offices
- Contacting both Landlord and Tenant three months prior to a tenancies end date and effectively negotiating a tenancy renewal
- Provide tenancy paperwork in accordance with legislative requirements and following of Lettings` procedures
- Maximize the renewal conversion rate, and ensure cross referrals of potential business to other parts of the Group
- Ensure that internal procedures are followed and continuously support achievement of business growth goals
Experience & Skills Required:
- Experience in Lettings or customer service based roles
- Outstanding communication and customer service skills
- Enjoy working at a fast pace with high volumes
- An eye for detail
- Enjoy working in a target driven environment
Benefits
- In house training and opportunities for continuous development
- exceptional uncapped commission struture
- 25 days holday (increasing with length of service) and your birthday off
- Paid day off for volunteering
- Enahnced maternity pay
- Enhanced sick pay
- 24/7 EAP
- Retail, gym and industry related discounts
In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.
If this sounds like the role for you please apply or for further information contact recruitment@hamptons.co.uk
